Effective Date: September 2024

1. Introduction

Welcome to www.katharinawrather.co.uk (the "Site"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you, how we use it, and the steps we take to ensure it is protected.

2. Information We Collect

When you visit our Site, we may collect the following types of information:

• Personal Information: When you interact with our Site, such as by signing up for our newsletter, contacting us, or making a purchase, we may collect personal information including your name, email address, phone number, billing and shipping addresses, and payment information.

• Usage Data: We collect information about how you use our Site, such as the pages you visit, the links you click, and other actions you take on the Site. This data helps us understand user behaviour and improve our services.

• Device Information: We collect information about the devices you use to access our Site, including IP address, browser type, operating system, and device identifiers.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: We use your personal information to process your orders, manage your account, and provide customer support.

• To Improve Our Site: We analyse usage data to improve the functionality and user experience of our Site.

• To Communicate with You: We use your contact information to send you updates, newsletters, and promotional materials. You can opt-out of these communications at any time.

• To Ensure Security: We use your information to protect our Site and users from fraud and other security threats.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.

• Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our Site. You can manage your cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete information.

• Deletion: You can request that we delete your personal information, subject to certain exceptions.

• Opt-Out: You can opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions in the email or by contacting us directly.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.